Registered office of Personal Travel Agents:
The Midcounties Co-operative Ltd
Warwick Technology Park
Registered in England as an Industrial & Provident Society under no. IP19025R
Personal Travel Agents operates as a retail agent for Tour Operators under ABTA number G9172.
This website and its content are copyright of Personal Travel Agents. All rights reserved.
Non-commercial use only
You may only use this website for your own personal use (which will at all times be reasonable and not abusive) or for purpose legitimately connected with purchasing our products and services.
You are not allowed to access, use or copy any material or information on this website for any commercial purposes which are unlawful. In particular, you are not allowed to copy(weather by printing off, storing on a disk or in any other way), distribute(including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.
If you wish to include a link to our website, unless you have our written permission, you may only do so to our homepage. The website contains links to external web sites. These links are provided so you can find out further information quickly and easily. Please note that we are not responsible for the contents of these websites.
To the maximum extent permitted by law, www.cooptravel.co.uk disclaims all warranties whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damage whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.
All contracts concluded between cooptravel.co.uk and you the customer are subject to our standard terms and conditions. A contract is only concluded when we accept your offer by sending you a confirmation of our acceptance. Our acceptance is effective when sent by us. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes and other representations. This does not affect your statutory rights as a consumer. This site and its holiday services are only available to people who, and parties they may, lawfully enter into and from contracts under UK law. You must be aged 18 years or more to book a holiday service from this site and there must be at least one adult (18 years or more) travelling on any one booking.
We do not promise that this site will always be available or that its operation will be error free, nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it. Personaltravelagents.co.uk does not accept any liability for any losses or claims arising from any inability to access this site, any interruption in the conduct of any auction or any failure to complete a transaction. This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded or any programs or date already on your system, and website-browser incompatibility problems.
All offers contained within email newsletters are subject to availability and we reserve the right to change the offer at any time without notice. Full terms and conditions relating to the special offer advertised are accessible by clicking on the actual offer and visiting the site. Offers which advertise PP refer to Per Person, PPPN- per person per night, Per couple- 2 people sharing (over 18 years).
Price and availability information
The prices shown on this website are valid at the time of input; however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our sales consultants will confirm the correct price or advise of any amendment before the booking is confirmed. We reserve the right to withdraw these prices without notice. Each appropriate Tour Operator or Airline reserves the right to change holiday details and/or flight and route. All holiday and flight prices quoted are in pounds sterling and all taxes, resort transfers charges may apply to selected holidays. A credit card charge of 2.5% applies.
Please note that the prices quoted on this website are supplied directly from the tour operator. Personal Travel Agents at Co-op Travel is working to encourage operators to include all unavoidable charges in their quoted prices. We believe this will provide greater transparency and give customers a fairer basis for comparing prices.
Brochure text, imagery and facts
All electronic brochure data is delivered by Travelmedia.ltd.uk. All ratings are the operators own and may differ from the countries official ratings. Travelmedia.ltd.uk cannot be held responsible for any discrepancies. Whilst we constantly strive to achieve the highest standards of accuracy using reasonable care and skill, we cannot be held responsible for all the contents. We may change this site at any time without notice by adding and removing discounts, late deals, holidays and other features and services. This will be without liability to you.
Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and routes. All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport. Any children under 16 years who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad. PersonalTravelAgents.co.uk will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced for travel. New passport regulations are now in place for first time adult passport applications (aged over 16 years). As part of the passport application process, interviews are now required to support your passport application to be processed. This is to ensure that your identity is protected, so allow enough time for your passport application to be processed. It is the responsibility of the lead passenger to disclose facts about any passenger that may affect their ability to travel. Particular regard should be paid to the following:
- Criminal Offended (USA Visitors-Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking)
- Machine readable passports required for travel to USA
- Previous deportations/refusals from countries/country that you are visiting
Charges will be incurred for any amendments made to a booking or travel arrangements. It is conditions of booking that you take out adequate insurance either by taking out our special holiday insurance or by arranging another policy that offers the same or protection. The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and carriers conditions of carriage.
In order to process your booking and ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring proper measures are in place to protect your information and we comply with all applicable data protection legislation as detailed by the UK Data Protection Act 1998. Information about you may be passed to other companies within The Midcounties Co-operative Society for administration, marketing and analysis purposes and for customer surveys and market research.
We collect information such as name, address and date of birth when an enquiry is generated, or a booking is made. We may contact you by mail, telephone, fax or email to let you know about any other products, services or promotions that may be of interest to you.
We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The tour operator or relevant supplier’s use of your information is subject to their policy, both in respect of your booking and any future marketing.
Please ask for a copy of this should you wish to see it. The information may also be provided to your insures (if apply for insurance), security or credit checking companies, public authorities such as customs/immigration if required by them, for debt collection purposes or as required by law. Additionally, where your holiday is outside the European Economic area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. (If we cannot pass this information to the relevant suppliers whether in the EEA or not, we cannot provide your booking. When making a booking you consent to this information being passed on to the relevant persons.) We will not however pass any information onto any persons who aren’t responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements.
N.B this only applies to the website and not to the website of other companies, individuals or organisations to which we provide links. We are not responsible and will not be able to protect your privacy if you disclose personal information in this way.
Your Data controller is: Personal Travel Agents at Co-op Travel. You are entitled to a copy of your information held by us. If you would like to see this Please ask us. We may make a small charge for providing this to you.
Copyright and Intellectual Property Rights
The copyright on the material contained on this site belongs to us or its licensors. You are only allowed to use the material contained on the web site as set out below. If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material. You may save and print individual items included on this Site. However this must be for your personal, non-commercial use only.
You may also send selected individual items to other users of the Site or your friends provided that they only use them for their own personal, non-commercial use. Any other onward distribution or further publication is prohibited.
You are not allowed to copy or use material from this web site for any commercial purpose.
All intellectual property rights (including, without limitation, copyright and rights in and to any databases and trade marks) subsisting in this site and its contents, and in the software and source materials used in connection with it, are owned by Personal Travel Agents. All such rights are reserved.
Any links featured on this Site have been included for your convenience only. The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content or its provider.
Access to a linked site will be subject to that site's own terms and conditions, to which you should refer.
Please note linked or framed sites are not members of ABTA.
ABTA & ATOL
ABTA protection applies to services supplied by Personal Travel Agents but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.
Personal Travel Agents is a member of ABTA with membership number G9172 which means you have the benefit of ABTA’s assistance and Code of Conduct.
Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking.
We also hold an ATOL licence no.6053. As such we are fully bonded according to ABTA’s rule and abide by ABTA’s Code of Conduct.
Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. Please ask us to confirm what protection may apply to your booking.